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Ask what personal data we hold about you and receive an explanation of what it is used for.
Singapore Cloud Ledger
Personal data · website & engagements
Effective 10 November 2026
Privacy Policy
This policy explains how Singapore Cloud Ledger handles personal data collected through this website and in the course of providing accounting and finance services. It applies to visitors to sgcloudledger.sg and to clients, enquirers, and their representatives.
The policy describes what is collected, why it is collected, how long it is kept, and how to make a request about your data.
What we handle
Data
We
Collect
01 · Enquiries
When you submit an enquiry through the contact form, we collect the information you provide: name, firm name, email address, telephone number if given, and the content of your message.
02 · Server logs
Our web server records standard technical information when a page is requested, including IP address, browser type, and the time of the request.
03 · Engagement records
If an engagement follows, we handle financial records relating to the client firm, which may include personal data about directors, employees, and counterparties appearing in those records. What a visitor submits, and what follows in the engagement, are handled differently and kept for different lengths of time.
Purpose of processing
Why we collect it
Enquiry information
Used to respond to your message, arrange an introductory call, and, where relevant, set up an engagement. Not used to market to you.
Technical server information
Used to keep the site running, diagnose errors, and protect against misuse.
Client accounting records
Processed for the purpose of delivering the accounting services set out in the engagement letter: bookkeeping, reconciliation, GST return preparation, payroll coordination, and management reporting.
Legal basis and consent
Personal data is collected on the basis of your consent when you submit an enquiry, and on the basis of contractual necessity where an engagement exists. We do not use enquiry details for marketing purposes and do not add enquirers to any mailing list.
Where you provide information about another person, you confirm you have the authority to do so.
Retention
How long we keep it
Enquiry records are retained for a period sufficient to handle the enquiry and any resulting engagement discussion. Where no engagement follows, records are removed within a reasonable period after the enquiry is closed.
Sharing
Who sees it
We do not sell personal data. Information is shared with third parties only where necessary: with the cloud accounting platform used for your engagement, with your appointed accountant or corporate secretary where coordination is part of the engagement, and with service providers who host the website or email systems.
We may disclose information where required by law or by a lawful request from a public authority.
Cross-border
Where it is held
Some service providers used to operate this website or to support the accounting platforms may store data outside Singapore. Where that occurs, we take reasonable steps to ensure comparable protection is applied to the data in accordance with applicable requirements.
Security
How it is protected
Access to client records is limited to team members who need it for their work. Platform access is granted through individual user accounts rather than shared credentials. Documents are stored in access-controlled folders.
No system can be described as fully secure. If a breach affecting personal data occurs, we will notify affected parties and the relevant authority as required.
Your rights under this policy
Requests about your data
You may request access to personal data we hold about you, ask for corrections, or ask for the data to be deleted where no legal or contractual obligation requires us to keep it. Requests can be made through the contact details on the contact page.
We will respond within a reasonable period and may ask for information to verify your identity before acting on a request.
Correction
Ask for details held about you to be updated or corrected where they are inaccurate or out of date.
Deletion
Ask for personal data to be deleted where no legal or contractual obligation requires the firm to keep it.
Cookies
This site uses cookies and similar technologies. Their use is described separately in the cookie policy.
Changes to this policy
This policy may be updated to reflect changes in the services provided or in applicable requirements. The current version is the one published on this page. If the update is material, the effective date at the top of the page changes with it.
Effective date
10 November 2026
Questions or requests
Every due date gets its red line. Your data request gets a straight answer.
For an access, correction or deletion request, or a question about this policy, write to the firm through the contact page or by email. We reply within working hours, and we may ask for information to verify your identity before acting.
Back to the contact page
Singapore Cloud Ledger Pte. Ltd. · 16 Raffles Quay, #30-01 Hong Leong Building, Singapore 048581 · [email protected] · +65 6236 9283